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RECEPTIONIST – is responsible to the Office Manager. Administrates daily office operations including customer relations, incoming samples, and outgoing results reports. .
QUALIFICATION
- Possesses a minimum of a High School Diploma or equivalent.
- Demonstrate proficiency in Microsoft Office Suite.
- Utilize effective respectful and productive communication throughout the workplace.
RESPONSIBILITIES
- Performs daily office operations, including customer relations, incoming samples, and outgoing results reports.
- Monitor and review the website and email accounts.
- Maintains the office regarding supplies and cleanliness.
- Works with sample collectors and shipping room staff to prepare outgoing supplies as needed.
- Will be present and participating in all staff meetings and internal audits.
- Primarily responsible to answer phones and disseminate messages.
- Assists with sample collection scheduling
STAFF TRAINING
- Demonstrates proficiency in Sample Receiving including required holding times
- Demonstrates a clear understanding of compliance requirements
- Demonstrates proficiency in Microsoft Office Suite
- Demonstrates an understanding of the Quality Control with respect to reporting data and sample receiving
- Demonstrates proficiency in customer relations
- Demonstrate a clear understanding of office procedure manuals and Standard Operating Procedures in the office areas
LABORATORY ASSITANT – is responsible to the Laboratory Scientist. Facilitate and support the Scientists with tasks, set up, and clean up for daily, weekly, and monthly duties. Prepares samples for analysis, under supervision of the scientists.
QUALIFICATION
- Possess at least a high school diploma or equivalent.
RESPONSIBILITIES
- Assists laboratory staff in the performance of analytical tests by preparing test samples, cleaning and preparing equipment, cleaning work areas, and keeping them supplied with equipment and chemicals.
- Operates and maintains such equipment as autoclaves, filters, pH meters, balances, pumps, microscopes, and spectrometers.
- Prepares reagents, chemical solutions and culture media according to standard formulas.
- Monitors gauges and temperatures to insure quality.
- Maintains accurate records and labels products.
- Prepares samples for analysis.
- Delivers samples to the appropriate laboratory.
- Cleans and prepares glassware and other laboratory equipment using cleaning solutions such as Nitric |Acid, Hydrochloric Acid, Acetone, laboratory soap.
- Performs related work as assigned.
STAFF TRAINING
- Work in a learning capacity, on-the-job training capacity, with close supervision.
- Increased responsibilities with developing skill levels.
- Required to demonstrate proficiency in both chemical analyses and microbiological procedures conducted in the laboratory as outlined in the TYPE OF QUALITY CONTROL section of the Quality Assurance Plan.
- Demonstrate proficient knowledge of the wash room manual including the types of glass/plastic-ware and their cleaning protocol.
- Show acceptable IDOC for Conductivity/Daily Reagent Water Check procedure.
- Show acceptable IDOC for operation of autoclave.